We'd love to hear from you. Whether you need help with an order, advice on sizing, or have a general question about My Sunday Ski, our team is here to help.

Returns & Exchanges

For returns / exchanges, please see our policy here. Please note that to start a return / exchange, you do not need to contact us first. You can start your return, generate your prepaid label, and get tracking details directly through the portal here.

Existing Orders

For other enquiries related to an existing order, please email us at support@mysundayski.co.uk or use the form below (please ensure that you include your order number so that we can help you as quickly as possible). 

New Orders

For new order enquiries (such as sizing help or product advice), please use the live chat feature, email us at support@mysundayski.co.uk, or use the form below.

At the bottom of this page you will also find a a list of FAQs, key policies as well as our size guide, which might help you in the first instance. 

Press Enquiries

For US press opportunities, please contact: mysundayski@goodappleprny.com

For UK press opportunities, please contact: georgie@luxebb.co.uk

Business & Media Enquiries

For other business / media enquiries, please email us on info@mysundayski.co.uk.

Customer support is available Monday to Friday, 9am-5pm GMT.

*Please allow the team up to 2 working days to review and respond to your query. Please note that during busier periods we may require an additional working day

*Please be sure to check your junk / spam folder in case our response has landed there