Frequently Asked Questions
How do I place a return or exchange?
We’re sorry you didn’t love your My Sunday Ski. Please visit the Returns and Exchanges page for our returns and exchanges policies.
What shall I do if I can't find my return slip?
We send return slips within all orders. If you are unable to find it, please reach out to email@example.com and we would be happy to email you a new one. Please note, you will need this form, as well as a unique returns code to return your item. Full details can be found on the Returns and Exchanges page.
Where do you ship, what are the delivery times and how much does it cost?
Our squad is global! If you’re after a suit we can get it to you! Please refer to the Shipping and Delivery page for detailed information.
Can I modify or cancel my order?
Orders submitted on mysundayski.co.uk are usually processed and shipped within 1-2 working days. We will do our best to modify an existing order if you email us at firstname.lastname@example.org but we do not guarantee that your order will be cancelled or modified. Apologies for any inconvenience caused!
What size shall I purchase?
Please visit the Size Guide page for fit guidelines and suit dimensions, or feel free to contact us for further assistance.
Where and by whom was the collection designed?
The concept of an affordable, tailored and stylish ski suit first came in to fruition during a trip to Méribel. Ellie, Cassie and their partners noticed a gap in the market during lunch on a bluebird day! They spent the following months back in London brainstorming to design flattering, functional and affordable designs with lots of distinguishable features such as our logo, diamond smocking, adjustable belt and glittery zip element. You’ll also notice the My Sunday Ski sun on all zips, inspired by the sun shining down onto the snow – so cute!
What is the difference between the Élégance, Luxe & Signature suits?
Our new Élégance suits are the ultimate My Sunday Ski, designed with a removable fur trimmed hood to protect you from the elements. You can also create our signature suits with this style by simply removing the hood.
Our Luxe suits are designed with a cosy removable fur collar, for added luxury. You can also create our signature suits with this style by simply removing the collar.
Our Signature suits come without an additional hood or fur collar. As our most athletic and streamline design, the collar is the same material as the rest of the suits shell.
Where can I buy My Sunday Ski?
Our online store is currently the only place in the world you can purchase original My Sunday Ski suits.
What are the suits made of?
The suit composition is as per the below. The various layer compositions provide warmth, water resistance, mobility and glamour!
- Shell 1: 82% polyamide + 18% spandex
- Shell 2: 100% polyamide
- Lining 1:100% polyester
- Lining 2: 100% polyamide
How do I wash my My Sunday Ski items?
- Before washing secure all zips
- Before washing remove Luxe fur collar or Élégance fur trimmed hood
- Wash separately on a cool, delicate wash - no higher than 30 degrees C
- Dry flat in the shade
- Do not use fabric conditioner
- Do not wring
- Do not tumble dry
- Do not bleach
- Do not dry clean
- Do not iron logos
Are your suits warm / waterproof?
Our suits are water resistant and waterproof under medium pressure and are designed to withstand any normal mountain conditions. They are also fleece lined for extra warmth however can be worn with base layers underneath should you require.
How can I contact you?
We would love to hear from you! Please feel free to email us at email@example.com, message us on Instagram or use the Contact Form to reach out with any questions, comments, thoughts and ideas!