Frequently Asked Questions
How do I place a return or exchange?
We’re sorry you didn’t love your My Sunday Ski. Please visit the Returns and Exchanges page for our returns and exchanges policies.
What shall I do if I can't find my return slip?
We send return slips within all orders. If you are unable to find it, please reach out to firstname.lastname@example.org and we would be happy to email you a new one. Please note, you will need this form, as well as a unique returns code to return your item. Full details can be found on the Returns and Exchanges page.
Where do you ship, what are the delivery times and how much does it cost?
Our squad is global! If you’re after a suit we can get it to you! Please refer to the Shipping and Delivery page for detailed information.
Can I modify or cancel my order?
Orders submitted on mysundayski.co.uk are usually processed and shipped very quickly. We will do our modify an existing order if you email us at email@example.com but we do not guarantee that your order will be cancelled or modified. Apologies for any inconvenience caused!
What size shall I purchase?
Please visit the Size Guide page for fit guidelines and suit dimensions.
Where and by whom was the collection designed?
The concept of an affordable, tailored and stylish ski suit first came in to fruition during a trip to Meribel. Ellie, Cassie and their partners noticed a gap in the market during lunch on a bluebird day! They spent the following months back in London brainstorming to design flattering, functional and affordable designs with lots of distinguishable features such as our logo, diamond smocking, adjustable belt and glittery zip element. You’ll also notice the My Sunday Ski sun on all zips, inspired by the sun shining down onto the snow – so cute!
What is the difference between the Luxe Collar & Signature suits?
Our Luxe Collar suits include a removable fur collar whereas the signature suit does not come with this option. The signature collars are the same material as the rest of the suits shell. You are guaranteed to wear our suits from both collections season after season thanks to the classic, flattering fit. Which one to buy? The Luxe suit is the best seller and definitely our preference however it totally depends on your collar preference.
Where can I buy My Sunday Ski?
Our online store is currently the only place in the world you can purchase original My Sunday Ski suits.
How can I contact you?
We would love to hear from you! Please feel free to email us at firstname.lastname@example.org or use the Contact Form to reach out with any questions, comments, thoughts and ideas!
What are the suits made of?
The suit composition is as per the below. The various layer compositions provide warmth, water resistance, mobility and glamour!
- Shell 1: 82% polyamide + 18% spandex
- Shell 2: 100% polyamide
- Lining 1:100% polyester
- Lining 2: 100% polyamide
When will my pre-order arrive?
Any pre-orders for suits placed before 15/07/20 will be delivered in October 2020. Any pre-orders placed after this will be delivered in November 2020, ready for Autumn/Winter 20/21!