Returns & Exchanges
Returns & Exchanges -
We are happy to accept returns & exchanges of unworn, unwashed and unaltered merchandise in original condition, with original tags attached. Returns must be sent via trackable delivery and must be received back to our returns address within 14 days after the date of delivery. Please also clearly mark your suit as a return on the exterior of the package.*
Items returned will undergo a detailed examination once received**. Please allow 1-2 working days for us to process & examine this return once we have received it back. If an item does not meet the outlined criteria for return, the product will be returned to the customer’s original shipping address.
For returns, once products pass the examination we will credit the original payment method (minus original shipping charges) within 14 business days of receipt of the item.
For exchanges, we will send out your replacement as soon as the examination of your return has taken place. Again, please allow 1-2 working days for this. For international exchanges, a secondary carriage charge of £10 will be required to in order to process the exchange.
To return or exchange an item (both UK and international) please email firstname.lastname@example.org or use the contact us form and we will issue you a unique returns code so we are able to identify your order. Please then complete the returns & exchanges form provided in your order (including your unique returns code) and send to the below address:
My Sunday Ski Ltd
Unit 1-2 Trafalgar Court
*All returns costs are to be covered by the customer.
**We reserve the right to refuse any merchandise that is returned without meeting the above requirements.