Shipping & Delivery
All orders are fulfilled and dispatched from our UK warehouse, pending availability and payment verification. Delivery costs and timeframes will vary depending on where you are in the world, so please read the below carefully.
Shipping costs & timeframes:
UK: All UK orders receive complimentary express shipping. All UK orders are sent via DPD next day. Order before 3pm GMT Monday - Friday and receive your order the next working day.
EUROPE: All orders being shipped within Europe receive complimentary express shipping with orders above 425 EUROS. For orders below this, shipping is £10. All European orders are sent via DHL express or DPD, and will take 2-3 working days to reach you.
US & REST OF WORLD: All orders being shipped to the US will receive complimentary express shipping with orders over 450 USD. For orders below this, shipping is £15.
All orders being shipped to the rest of the world will receive complimentary shipping with orders over £350. For orders below this, shipping is £15.
All US & worldwide orders are sent via DHL express and will take 2-6 working days to reach you. Please note that you may receive your order in multiple consignments.
International taxes / duties:
We now ship all international orders delivery duty paid. All prices are therefore shown inclusive of all import duties and taxes, meaning you will not incur any further costs on your order after you checkout.
- This has only come into effect on orders placed on or after 8th December 2023.
- Should you decide to return your order, the relevant import duties and taxes initially covered by My Sunday Ski, will not be refunded.
- For any anomalies whereby you are being charged duty, please reach out to us on firstname.lastname@example.org and we will be more than happy to help
- Once your order has shipped we are unable to cancel, re-route or expedite your package.
- If delivery is refused for any reason, the customer is responsible for the contents of the order. Once the goods arrive back, the customer will be refunded minus any costs incurred.