Shipping Information: 

Orders to the US and Canada are fulfilled and dispatched from our US warehouse, while all other orders are shipped from our UK warehouse, pending availability and payment verification. Delivery costs and timeframes vary depending on your location, so please read the information below carefully.

During peak periods such as Black Friday / holiday seasons / bank holidays, our team will be working diligently to ensure all orders are processed as quickly as possible and within the timelines outlined below. However, due to high demand, please allow an additional 2 days for order processing during these times.

Shipping Costs & Timeframes:

UK:
All UK orders receive complimentary express shipping via Royal Mail Tracked 24. Order before 6pm GMT (Monday–Friday) for the best chance of receiving your order the next working day.

US:
For US orders, we offer complimentary standard delivery on all orders, which typically takes 2–5 working days. 

Canada:
All orders being shipped to Canada receive complimentary shipping on orders over $650 CAD. For orders below this amount, shipping is $40 CAD. Canadian orders typically take 3–5 working days to be delivered.

Europe:
All orders shipped within Europe receive complimentary express shipping on orders over €425. For orders below this, shipping is £15. All European orders are sent via FedEx and will take 2–3 working days to reach you.

Australia:
All orders will receive complimentary express shipping on orders over $700 AUD. For orders below this, shipping is £20 (≈ $40 AUD). All orders are sent via FedEx and will take 2–6 working days to reach you.

Rest of World:
Shipping costs £35 (or currency equivalent). All orders are sent via FedEx and will take 2–6 working days to reach you.

International Taxes / Duties: 

We ship all international orders Delivery Duty Paid (DDP). All prices are therefore shown inclusive of import duties and taxes, meaning you will not incur any additional costs after checkout.

Please note:

• If you decide to return your order, the import duties and taxes initially covered by My Sunday Ski may not be refunded.

• For any anomalies where you are charged duty, please contact us at support@mysundayski.co.uk, and we’ll be happy to assist.

Additional Information:

• Once your order has shipped, we are unable to cancel, re-route, or expedite your package.

• If delivery is refused for any reason, the customer remains responsible for the contents of the order. Once the goods are returned to us, a refund will be issued minus any costs incurred by My Sunday Ski.

• You may receive your order in multiple consignments.